We asked attendees at a Google Workshop what they were hoping to get from the session, here are a few responses that we got.
Showing posts with label free events. Show all posts
Showing posts with label free events. Show all posts
Thursday, 3 November 2011
Tuesday, 1 November 2011
Don't be scared of social media!
Social
media gives you an opportunity to connect with your customers, but it
can also intimidate many new users. At the Google Juice Bar you can chat
with an advisor about any aspect of making your company successful
online, including social media such as Twitter, Facebook and YouTube. To book yourself into the Google Juice Bar for a free session visit http://www.gbbo.co.uk/liverpooljuicebar
Here are five good reasons to use social media for your business:
1. To get noticed
Social media can expose your products and services to a wider audience and attract more potential customers to your website. Once you’re established on your social media site of choice you’ll have the opportunity to reach a larger, and more interested crowd.
2. To build brand loyalty
Happy customers will keep an eye on your social media pages, and by keeping them updated about your future products or events, you’ll keep them coming back for more and telling their friends about you! This also works in reverse, so if a customer is disappointed social media gives them the perfect opportunity to tell you (and the rest of the world) about their experience. See this as an opportunity to be pro-active about negative feedback and a second chance to impress your customers with how well you deal with their issue.
3. To provide customer support
Social media is a great way to develop closer relationships with your customers. Use it to answer questions, share positive feedback, or give solutions to problems. A friendly dialouge will provide you with an invalauble personal connection to your consumers.
4. To join discussions about your industry
Use social media to network with other people in your industry. By joining in with relevant conversations you can; influence what people think about you, learn about your competition and direct new customers to your services.
5. It’s free (almost)
The most popular social media sites are free. The only cost involved is your time as you learn to use them. Once you’re more confident social media will become as much a part of your routine as checking your emails. Remember big brands employ entire teams to build their social followings, so don’t be disheartened if it takes you some time, you’ll soon get the hang of it and there are plenty of free resources to help you on the way!
Here are five good reasons to use social media for your business:
1. To get noticed
Social media can expose your products and services to a wider audience and attract more potential customers to your website. Once you’re established on your social media site of choice you’ll have the opportunity to reach a larger, and more interested crowd.
2. To build brand loyalty
Happy customers will keep an eye on your social media pages, and by keeping them updated about your future products or events, you’ll keep them coming back for more and telling their friends about you! This also works in reverse, so if a customer is disappointed social media gives them the perfect opportunity to tell you (and the rest of the world) about their experience. See this as an opportunity to be pro-active about negative feedback and a second chance to impress your customers with how well you deal with their issue.
3. To provide customer support
Social media is a great way to develop closer relationships with your customers. Use it to answer questions, share positive feedback, or give solutions to problems. A friendly dialouge will provide you with an invalauble personal connection to your consumers.
4. To join discussions about your industry
Use social media to network with other people in your industry. By joining in with relevant conversations you can; influence what people think about you, learn about your competition and direct new customers to your services.
5. It’s free (almost)
The most popular social media sites are free. The only cost involved is your time as you learn to use them. Once you’re more confident social media will become as much a part of your routine as checking your emails. Remember big brands employ entire teams to build their social followings, so don’t be disheartened if it takes you some time, you’ll soon get the hang of it and there are plenty of free resources to help you on the way!
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| Businesses learn about social media at a Google Workshop |
Thursday, 20 October 2011
Google Workshop at Aintree Racecourse - Photoblog
On the 6th of October Google held on if it's free Getting Liverpool Business Online workshop for 150 delegates, who came from businesses across Merseyside. Here are some photos from the day:
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| Networking over lunch. |
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| The main presentation covered everything Google can do to help your business |
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| The break-out session on Google Places |
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| Learning about Google Adwords |
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| Business were also able to sign up for one-to-one support at the Google Juice Bar |
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| The popular social media session |
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| More Google Juice Bar sign-ups! |
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